CVE-2025-31960: HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module

Published May 6, 2026

Updated

HCL BigFix Service Management (SM) is vulnerable to information exposure due to improper error handling within its reporting module. It was observed that supplying an invalid or out-of-range value to the consumer_company parameter during a report-viewing request causes the application to trigger an unhandled exception.

Affected Software

2 affected components

HCL BigFix Service Management

hcltech Bigfix Service Management=23.0

Event History

May 6, 2026

CVE Published

via MITRE·06:02 PM

Data Sourced

via MITRE·06:02 PM

DescriptionSeverityWeakness

Data Sourced

via NVD·07:16 PM

DescriptionSeverityWeaknessAffected Software

Frequently Asked Questions

What is the severity of CVE-2025-31960?

CVE-2025-31960 has a moderate severity rating due to the potential information exposure.

How do I fix CVE-2025-31960?

To mitigate CVE-2025-31960, ensure that error handling within the HCL BigFix Service Management reporting module is properly configured.

What type of vulnerability is CVE-2025-31960?

CVE-2025-31960 is classified as an information exposure vulnerability.

What versions of HCL BigFix Service Management are affected by CVE-2025-31960?

CVE-2025-31960 affects all versions of HCL BigFix Service Management that utilize the vulnerable reporting module.

How can I avoid similar vulnerabilities like CVE-2025-31960 in the future?

To avoid similar vulnerabilities, implement secure coding practices and regularly review error handling mechanisms in applications.

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